Terms and Conditions - BOSS Ag Parts
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Terms and Conditions

COPYRIGHT

This website and all related communications are the copyright property of BOSS Engineering Pty Ltd. You are permitted to view this site and electronically copy or print parts of it for personal, non-commercial use only. Any distribution, reproduction, display, publication, or commercial use of any part of this site is prohibited without the written permission of the directors of BOSS Engineering Pty Ltd.

DISCLAIMER

BOSS Engineering Pty Ltd, its directors, and officers do not accept responsibility for any loss incurred by you or others arising from the use of this website. Use of this site is at your own risk.

BOSS Engineering Pty Ltd, its directors, and officers do not guarantee that your use of the website will be uninterrupted, free from defects, or free of viruses. Additionally, we do not guarantee that the information provided will be up-to-date. We are not liable for any damage to your computer system resulting from the use of this website.

We accept no liability for any loss or damage, including indirect, special, punitive, or consequential losses arising from the use or reliance on this website, whether or not caused by negligence. BOSS Engineering Pty Ltd makes no warranties or representations, express or implied, regarding the accuracy, completeness, or correctness of the information on this site. Furthermore, BOSS Engineering Pty Ltd is under no obligation to remove outdated information. All users agree that access and use of this site and any linked content are at their own risk.

Neither BOSS Engineering Pty Ltd nor any other party involved in creating, producing, or maintaining this site, or any linked sites, will be liable for direct, incidental, consequential, indirect, special, or punitive damages arising from access to, use of, or inability to use this website or any linked site, or for any error or omission in the content.

This website and its contents are for informational purposes only. All intellectual property and related rights, including database rights, are reserved by BOSS Engineering Pty Ltd. The reproduction, re-transmission, or republication of any part of this site, including its content, design, or formats, is strictly prohibited.

SHIPPING, DELIVERY, AND CUSTOMER SERVICE POLICY

All product prices listed are in AUD and are GST exclusive.

We charge a surcharge on accepted credit cards (Visa/Mastercard) that does not exceed our cost of acceptance (currently 0.8%). We deliver products to most of the East Coast of Australia using TAMEX Transport. Shipping costs depend on the size, weight, and destination of the product. Exact shipping costs are calculated in the shopping cart and added to the order total before checkout. BOSS Engineering Pty Ltd is committed to exceptional customer service and providing high-quality products. We strive to ensure that all products listed on our website are in stock, and that pricing is accurate.

REFUND POLICY

Please choose carefully, as we do not usually provide refunds for change of mind or incorrect decisions. You are entitled to a refund, exchange, or credit if the goods are faulty, incorrectly described, different from what was ordered, or do not perform as intended.

RESTOCK POLICY

Ownership and title of goods remain with BOSS Engineering Pty Ltd until full payment is received. Non-defective, opened returns will incur a 15% restocking fee plus shipping charges. All return shipping and handling must be prepaid by the customer.

SECURITY POLICY

When purchasing from BOSS Engineering Pty Ltd, your financial details are transmitted via a secure server using 128-bit SSL (Secure Sockets Layer) encryption technology. 128-bit SSL encryption is considered highly secure and would take an infeasible amount of time to break using current technology. If you have any questions regarding our security policy, please contact customer support at spares@bosseng.com.au.

PRIVACY POLICY

BOSS Engineering Pty Ltd is committed to protecting your privacy. Any information we collect about you is securely stored. We do not share, sell, or trade your personal information with third parties. We may use your information to identify your orders, provide you with newsletters, and personalise your shopping experience.

BOSS Engineering Pty Ltd may use and disclose your personal information to respond to your enquiries, complete services, or supply goods you have ordered. We may also use your personal information for administrative purposes, including accounting, marketing, and record-keeping.

We may use your personal information for purposes you would reasonably expect, such as informing you of new products, services, promotions, or sales related to our business. You may opt out of receiving this information by notifying us at:

BOSS Engineering Pty Ltd
PO Box 326 Inverell NSW 2360
PH: 02 6721 2677
Fax: 02 6721 2760
Email: spares@bosseng.com.au

BOSS Engineering Pty Ltd uses cookies to enable you to log in, maintain a shopping cart, and purchase items. Cookies sent from our website last only while you are browsing the site and are not stored permanently on your computer. Cookies help us provide a personalised shopping experience by displaying products that may interest you.

When you visit our website, your computer’s IP address is automatically sent to our web server so that it can deliver the requested pages to your browser. While IP addresses can indicate a general geographic location, they remain anonymous unless you provide us with additional information. If you do provide such information, we may record your IP address for security purposes, such as when you proceed to checkout and complete an order.